Method of Payment: We accept Visa, Master Card & Discover.  We also accept personal checks & money orders for phone & mail in orders. 
Method of Shipment: Most of our products are shipped via UPS or SpeeDee (depending on location).  Smaller items may go via U.S. Mail.  Any product over the UPS maximum size requirements will be shipped by truck.  Truck shipments are made to any business or nearest terminal (no residential deliveries).  Items are combined (when possible) for best shipping rates.
Damaged or Missing Claims: Please inspect the product upon delivery.  If damage is evident, have the carrier make a note of the condition.  Open your order immediately and check the contents.  Any claims for damaged or missing parts should be immediately filed by you with the carrier.
Delivery: Please allow 5 to 7 business days for delivery.  Back orders will be shipped as soon as available.
International Orders: All Canadian & International shipments incur extra charges.  All Canadian & International orders please call (800)-399-5034 to place order and for shipping information.
Returns & Exchanges: ALL UNAUTHORIZED RETURNS WILL BE REFUSED.  Defective goods must be reported within 30 days of purchase. All returns must be sent ground service only, UPS or Parcel Post.  No C.O.D.'s accepted.  Credit will not be issued if product has been altered or damaged due to customer neglect, mishandling or abuse.  Customer pays shipping and handling.  Receipt must accompany returned or exchanged product.
Pricing & Specifications: Merchandise prices & specifications are subject to change without notice.  Typographic & photographic and/or descriptive errors are subject to correction.

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